Hi Dolls,
Thank you for choosing Kaywigs Studio! All Information can be found below.
OPENING HOURS:
Sunday - Tuesday - CLOSED
Wednesday - 10am - 6pm
Thursday - 10am - 8pm
Friday - 10am - 6pm
Saturday - 10am - 3pm
Location: Brow Company & Co, The Ridings Arcade, Northampton, NN1 1EZ
SLOT RELEASE DATES
Slots are released every 15th of each month at 7pm
NON - REFUNDABLE DEPOSIT:
A non - refundable deposit payment is required during the booking stage in order to secure your appointment. This is deducted from the total cost and the remaining balance must be paid on the day by cash or card (card reader available).
COLLECTION / DELIVERY:
If you are collecting your wig you will be notified when your wig is ready for collection (between 3 - 5 working days). Delivery service is also available at a cost of £5.99. Packages are sent out using 1st class 'Signed For' delivery.
CANCELLING YOUR APPOINTMENT:
If you cancel your appointment within 24 hours of your scheduled appointment, you will be charged at 50%. This will also apply to ‘No-shows’ and will be automatically taken. If you are cancelling your appointment less than 24 hours, please get touch with us at: kaywigs@hotmail.com
RESCHEDULING YOUR APPOINTMENT:
If you would like to reschedule your appointment you can do this by going back to your confirmation email and clicking the link to reschedule. You will not be required to make an additional deposit payment if it is within the same month. If you reschedule to another month an additional deposit payment will be added to your total balance.
LATENESS:
Please arrive to your appointment on time as lateness causes a knock on effect for other clients scheduled for the day. If you are more than 15 minutes late, there will be a £10 late fee. If you are more than 20 minutes late your appointment may be cancelled.